--- title: SDI Award Finalists - Service Desk Team Leader of the Year description: "At this year's SDI Awards, Evolve is a finalist in two esteemed categories: Service Desk Team Leader of the Year and MSP Service Desk of the Year." image: https://evolvebg.co.uk/hubfs/Imported_Blog_Media/SDI-Awards-team-leader-of-the-year-1200-x-630.webp --- ![Georgia Mather’s avatar](https://evolvebg.co.uk/hs-fs/hubfs/website/graphics/OPGs/pages/blog/georgia-mathers-avatar-80x80.webp?width=56&height=56&name=georgia-mathers-avatar-80x80.webp) By Georgia Mather - [![](https://evolvebg.co.uk/hubfs/website/graphics/OPGs/vectors/icons/coloured-bg/linkedin-social-icon.svg) Linkedin ](https://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fevolvebg.co.uk%2Fnews%2Fsdi-award-finalists) - [![](https://evolvebg.co.uk/hubfs/website/graphics/OPGs/vectors/icons/coloured-bg/x-social-icon.svg) Twitter ](https://twitter.com/intent/tweet?text=https%3A%2F%2Fevolvebg.co.uk%2Fnews%2Fsdi-award-finalists) - [![](https://evolvebg.co.uk/hubfs/website/graphics/OPGs/vectors/icons/coloured-bg/facebook-social-icon.svg) Facebook ](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fevolvebg.co.uk%2Fnews%2Fsdi-award-finalists) - [![](https://evolvebg.co.uk/hubfs/website/graphics/OPGs/vectors/icons/coloured-bg/email-social-icon.svg) Email ](mailto:?subject=Check+out+this+post%3A+%3Cspan+id%3D%22hs_cos_wrapper_name%22+class%3D%22hs_cos_wrapper+hs_cos_wrapper_meta_field+hs_cos_wrapper_type_text%22+style%3D%22%22+data-hs-cos-general-type%3D%22meta_field%22+data-hs-cos-type%3D%22text%22+%3ESDI+Award+Finalists+-+Service+Desk+Team+Leader+of+the+Year%3C%2Fspan%3E&body=https%3A%2F%2Fevolvebg.co.uk%2Fnews%2Fsdi-award-finalists) - [ Awards ](https://evolvebg.co.uk/news/tag/awards) - [ Corporate News ](https://evolvebg.co.uk/news/tag/corporate-news) | October 28, 2024 - 2 min read # SDI Award Finalists - Service Desk Team Leader of the Year ![](https://evolvebg.co.uk/hubfs/Imported_Blog_Media/SDI-Awards-team-leader-of-the-year-1200-x-630.webp) **Evolve is excited to announce that their nominated Team Leader, Laura Drury has made it through to the finalists for the Service Desk Team Leader of the Year award 2024. The award is presented by The Service Desk Institute.** After submitting a successful application that outlined all the outstanding work Laura has done since beginning her career as an IT Apprentice several years ago, once shortlisted, Laura then had to complete an interview and presentation to further demonstrate her abilities. This award is testament to Laura’s leadership style, management and motivation of the team as well as the wider business. Within her team, Laura constantly inspires and motivates, fostering a culture of continuous improvement as well as delivering excellent customer service. As previously mentioned, Laura began her journey at Evolve as an IT apprentice, working her way up to Team Leader and then Service Desk Manager, inspiring those around her along the way. Join us in congratulating Laura on becoming a finalist and fingers crossed for the results. To learn more about Evolve’s leadership team or IT Support function, visit our website: https://www.evolvebg.co.uk/ **End** **About Evolve Business Group and Evolve** Evolve Business Group is an independently owned company that specialises in providing end-to-end IT and managed network solutions to a range of businesses. Evolve is helping businesses to reduce costs and simplify the management of services and give business owners and their teams more time to do what they do best. Founded in 2005, it has worked with a variety of customers across different industries around the world, building a team of highly experienced specialists to help create effective and efficient packages using any combination of different offerings. It keeps a range of cross-sector networks protected and connected. ## [@evolvebg Visit Evolve's LinkedIn](https://www.linkedin.com/feed/update/urn:li:activity:7085165986919641088) ![people-looking-at-screen](https://evolvebg.co.uk/hubfs/website/graphics/OPGs/library/people-looking-at-screen.webp) ## Don’t miss what’s next in connectivity Get outage-prevention checklists, lead-time updates and new case studies, written by engineers, not bots. One concise email when it’s genuinely useful. Unsubscribe anytime. ## Related posts (Related posts) [![Empowering Businesses Evolution: Evolve Partners with Evolve IP](https://146942687.fs1.hubspotusercontent-eu1.net/hubfs/146942687/website/graphics/OPGs/library/stock/evolve-noc-with-employees.webp) Partnerships ### Empowering Businesses Evolution: Evolve Partners with Evolve IP Empowering Business Evolution: Evolve Partners with Evolve IP. Discover more about the... 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