Plan your site survey to move faster and keep trading throughout
30–60 minute survey confirms access, failover and segmentation. Staged cutover plan backed by 24/7/365 UK NOC keeps payments and trading secure.
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Confirm install readiness in 30-60 minutes
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Evidence segmentation, failover and audit readiness
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Zero trading impact, runs alongside operations
Arrange an on-site survey
Trusted by multi‑site brands across Retail, Hospitality, QSR and Forecourts
A partner for ambitious rollouts and rock‑solid continuity
Engineer‑designed networks, predictable rollouts and hands‑on support, so you can land change quickly while stores keep trading.
Scope control for audits
Predictable change at scale
Downtime hurts revenue, loyalty and reputation
When payments stall and queues build, sales vanish, net promoter score (NPS) drops and compliance risk rises. The upside: design for continuity and measurably improve customer experience while you scale change safely.
84
minutes
That’s the average outage.
22
minutes
Customer tolerance window before abandonment
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Payment & interruptions
Target state: Dual‑/Multi‑WAN with sub‑second failover to protect transactions. -
Queue abandonment
Target state: Seamless failover to maintain throughput at peak. -
Compliance exposure
Target state: Policy‑enforced hard walls and audit‑ready evidence. -
Opening delays
Target state: Interim links to guarantee day‑one trading. -
Slow incident resolution
Target state: Single accountable NOC and MTTR in minutes, not hours. -
Store operations distraction
Target state: Offload to managed runbooks and standard playbooks. -
Inconsistent brand experience
Target state: Standardised kits and approved change windows.
Prove it fast, without disrupting trading
Evidence at every step. Modernise in parallel, keep queues moving, and scale with confidence.
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Audit
Network audit baseline
We baseline uptime, failover and compliance scope, define the target guest journey and performance targets, then agree on success metrics and the lowest‑risk proof path.
- Quantified risk map tied to revenue and experience
- Uptime and failover metrics captured from real sites
- Clear PoC milestones and pass/fail gates; rollback rarely required
- Compliance scope confirmed; segmentation gaps made explicit
- Underlay options across ISPs/alt‑nets for coverage and price/performance
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Dual-Run PoC
Dual-run PoC beside live trading
Prove resilience in parallel. Segmentation, payments, CCTV and Guest Wi‑Fi run safely alongside production.
- Seconds‑level failover validated under real traffic
- Payments continuity and CCTV persistence demonstrated
- Guest Wi‑Fi isolated from EPOS/back‑of‑house to compliance standards
- Iterate policies to lift throughput and reduce drops
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Rollout
Predictable rollout at scale
Blueprints, staged kits and out‑of‑hours cutovers scale what worked in PoC, keeping queues moving and teams focused on customers.
- Wave plans with SLA windows; rollback paths defined
- Day‑one trading protected with LTE/5G interim links
- One SLA across underlay/overlay and field engineering
- Estate‑wide reporting: uptime, MTTR and compliance posture
- In‑house staging and kitting (6,000 sq.ft) to shorten waves and de‑risk cutovers
Learn from businesses like yours
Powering EG Group's global network: Simplified management across 10 countries
6,000+
sites across 10 countries
Direct data centre integrations for secure multi-site connectivity
250+
Global payment hosts
Ready to move faster, without risking trading?
Book a site survey to confirm access and failover. Prove it in a trial, then cut over in a scripted after‑hours window.