Managed network solutions case studies | Evolve

Freightlink Cloud Migration Case Study | Evolve

Written by Evolve | Dec 5, 2025 12:23:14 AM

Overview

Freightlink is a leading freight ferry and tunnel ticket agent, providing more than 1,000 routes across 50+ countries for couriers, hauliers, manufacturers and businesses of all sizes. After significant business growth and a decade-long partnership, Evolve conducted an infrastructure review to identify opportunities for improved scalability and remote work capabilities.

Growing logistics businesses require IT infrastructure that scales predictably, supports distributed teams and reduces operational overhead. Legacy on-premise server environments constrain remote work, create maintenance burdens and limit flexibility.

Freightlink needed to modernise its IT infrastructure to support business growth, enable flexible working and reduce the resource demands of traditional server maintenance.

The Challenge

Freightlink's growth over the previous years created pressure on its existing IT setup. The business required infrastructure that could:

Support remote work

Employees needed secure access to business systems from multiple locations without compromising security or performance.

Scale with business growth

The existing physical server infrastructure required manual upgrades and lacked the flexibility to respond quickly to changing demands.

Reduce maintenance overhead

On-site server maintenance consumed IT resources and created potential points of failure.

Maintain security standards

Any infrastructure changes needed to preserve or enhance data protection, application security and compliance controls.

The key challenge was identifying the optimal IT solution that aligned with Freightlink's growth trajectory while providing the flexibility modern logistics operations require.

The Solution

Drawing on more than 10 years of partnership and deep understanding of Freightlink's business requirements, Evolve's IT team collaborated closely to develop the optimal migration strategy.

After in-depth analysis, Evolve presented two viable options:

Option 1: On-site physical server upgrade

Enhance the existing physical server infrastructure with improved hardware and capacity.

Option 2: Cloud-based migration

Migrate to a cloud-based setup using Microsoft Azure and M365 Intune.

Following detailed evaluation, Evolve determined that a cloud-based solution offered the best alignment with Freightlink's growth plans. The implementation included:

Microsoft Azure server environment

Migrated business systems to Azure cloud infrastructure, providing robust security features, advanced scalability and reduced on-site hardware dependencies.

M365 Intune deployment

Implemented Microsoft 365 Intune for device management, application deployment and security policy enforcement across the organisation.

Seamless remote accessibility

Configured secure remote access enabling employees to work from multiple locations with full access to business systems.

Security-first approach

Built the entire solution around Evolve's security-first IT support model, ensuring comprehensive protection across the infrastructure.

The Benefits

33% reduction in support tickets

Monthly support tickets logged by Freightlink reduced by one-third following the cloud migration, demonstrating improved stability and user experience.

Advanced scalability

Cloud infrastructure enables quick, seamless scaling to meet changing business demands without hardware procurement delays.

Remote work capability

Azure and M365 Intune provide employees with secure access from multiple locations, supporting flexible working arrangements.

Reduced maintenance burden

Cloud solutions minimise the need for on-site server maintenance, freeing IT resources for strategic activities.

Enhanced security

Microsoft Azure provides robust security features including data protection, threat detection and compliance controls.

Future-ready infrastructure

Cloud-based architecture positions Freightlink to adopt new technologies and scale operations efficiently as the business grows.

About Evolve

Evolve delivers service-first managed network solutions for multi-site brands across retail, forecourts, QSR and hospitality. Our PCI Level 1-aligned SD-WAN, resilient Business Connectivity, Guest Wi-Fi and managed IT services are backed by a UK-based 24/7/365 Network Operations Centre.

We specialise in blueprint-led rollouts that protect trading minutes, reduce compliance risk and scale predictably across complex estates. Our proactive monitoring model means 86% of support interactions are outbound-we detect and resolve issues before sites feel the impact.

As Mako Networks' only Platinum Partner, we are the only network management company in the world to qualify as a PCI-certified Level 1 service provider, making us uniquely positioned to support hospitality and retail businesses requiring external PCI DSS certification.

For more information, contact us.