Retail connectivity that accelerates modernisation and keeps stores trading

Segmented, dual‑access SD‑WAN with UK 24/7/365 Network Operations Centre (NOC) to speed rollouts, improve app performance and strengthen security.

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10,000+ sites / 12 countries

Independently audited security controls

UK-based, 24/7/365 monitoring

Trusted by multi‑site brands across Retail, Hospitality, QSR and Forecourts.

Why estates go offline and how modern designs prevent it

We design dual underlays with SD‑WAN segmentation, LTE/5G safety nets and proactive monitoring so tills, kiosks and back-of-house (BOH) apps keep moving.

Dual underlays eliminate single points of failure
LTE/5G failover keeps tills authorising during outages
SD‑WAN segmentation isolates traffic and contains faults
Proactive monitoring catches issues before stores notice

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Schedule a site survey

Outages erode sales, modernisation regains headroom

min

Average incident duration

Single-path estates with no interim links.

min

Customer tolerance window

Queues exceed patience; baskets abandoned.

Carry cash

Card failures quickly convert to lost sales.

Managed outcomes that accelerate transformation and protect revenue

Accelerate rollouts and reduce compliance overhead while keeping authorisations flowing, without disrupting stores.

Payments continuity

Dual‑WAN + LTE/5G provide an always‑on path so POS, SCO and click‑and‑collect authorise and provide the runway to modernise safely.

Security segmentation

POS, CCTV, Guest and BOH are isolated with deny‑by‑default rules; evidence packs simplify audits and reduce scope.

Speed at scale

Blueprinted waves and staged kits deliver national rollouts fast and predictably with governance your CAB will approve.

SaaS & voice that feel faster

Local breakout and QoS prioritise POS/VoIP; optimised paths for OMS/WMS and cloud apps improve experience during peak trading.

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Segment in‑scope systems to reduce compliance effort and limit blast radius

Hard walls contain faults; immutable logs prove scope and change.

POS/SCO isolation
CCTV/VMS hard-walled
Guest outside CDE
Audit-ready evidence.

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Schedule a site survey

Central policy control and safe change windows

Out‑of‑hours cutovers with static‑IP continuity keep PSP, CCTV and store integrations stable while routes update.

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Schedule a site survey

Staged rollouts that won’t risk tills

We don’t big-bang. We verify in parallel, prove failover, and only switch when evidence, not optimism, says it’s safe.

Continuity Audit

Baseline uptime, scope and risk

We capture current uptime, MTTR and failover paths across representative sites, then map segmentation requirements and operational dependencies for OPT, pumps, shop tills, CCTV/ANPR and back-of-house.
- Estate uptime/MTTR baseline created
- Security scope & risk heatmap by site
- IP/dependency inventory (PSP, CCTV/VMS, wet-stock)
- Draft change-window calendar and success metrics
Safe Setup

Prove the design beside live trading

We stand up the new design in parallel, no service cutover, so we can observe traffic, validate segmentation and tune policies while stores trade normally.
- Dual path stood up (often adds LTE/5G)
- Segmentation for POS/OPT/CCTV observed and tuned
- Static-IP continuity options validated
- Zero impact to authorisations or queues
Controlled Trial

Safe slice, real evidence

A controlled subset of transactions and services (e.g., one OPT lane, a till, CCTV feed) flows through the new path to collect performance and stability evidence before full cutover.
- Limited OPT/till/CCTV flows on new path
- Loss/latency/jitter and throughput recorded
- Contention/QoS tuned for peak periods
- Rollback plan rehearsed and signed off
Failover Tests

Prove payments and CCTV survive faults

We inject brownouts and link failures to demonstrate seconds-level failover and service continuity, captured in an evidence pack you can share with stakeholders.
- Planned fail/restore of each underlay
- Authorisations complete during faults
- CCTV/ANPR streams persist through events
- Evidence pack: timings, graphs, success criteria
Success Review

Decide to scale, using data

We review results against agreed metrics and confirm gates for scale: performance, stability, secure segmentation and operational readiness.
- Metrics vs targets (uptime, MTTR, failover)
- Segmentation & logging verified
- Site readiness & resourcing confirmed
- Wave plan and rollback criteria approved
Deployment

After-hours cutovers, predictable waves

Staged kits, labelled assets and runbooks deliver zero-drama rollouts. Interim LTE/5G remains as the safety net; hypercare follows each wave.
- Out-of-hours cutovers with on-site validation
- OPT/pumps, tills and CCTV re-tested post-cutover
- Interim link retained as failover path
- Hypercare, reporting and BAU handover

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Learn from businesses like yours

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6,000+

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Frequently asked questions

Will SD-WAN replace MPLS without store disruption?

Yes, hybrid phases are common; we pilot, then phase rollouts in controlled waves.

How do we keep day-to-day resilience?

Dual-WAN across diverse ISPs plus LTE/5G tertiary failover and policy-based path selection.

How do we prove PCI scope and POS isolation?

Segmentation diagrams, immutable change logs and audit-ready reports.

Can we open stores cellular-first and add fibre later?

Yes, cellular day one, add fibre when ready; cellular remains the failover.

Can you work with our existing ISPs?

Yes. We integrate with your current carriers and cabling partners, and we operate a single, accountable escalation path so incidents are owned end to end.

Do you work with smaller retail brands?

We focus on multi-site operations. Whether 50 or 500 locations, our designs scale while keeping every site securely connected.

See all FAQs

Start with an assessment and prove resilience fast

Get a retail blueprint for pilot stores, Dual-WAN, SD-WAN segmentation and LTE/5G continuity, plus a predictable rollout plan with clear evidence and costs.

Schedule a site survey Book an assessment

Retail connectivity that accelerates modernisation and keeps stores trading

Why estates go offline and how modern designs prevent it

Outages erode sales, modernisation regains headroom

Managed outcomes that accelerate transformation and protect revenue

Payments continuity

Security segmentation

Speed at scale

SaaS & voice that feel faster

Segment in‑scope systems to reduce compliance effort and limit blast radius

Central policy control and safe change windows

Staged rollouts that won’t risk tills

Continuity Audit

Baseline uptime, scope and risk

Safe Setup

Prove the design beside live trading

Controlled Trial

Safe slice, real evidence

Failover Tests

Prove payments and CCTV survive faults

Success Review

Decide to scale, using data

Deployment

After-hours cutovers, predictable waves

Learn from businesses like yours

Powering EG Group's global network: Simplified management across 10 countries

Direct data centre integrations for secure multi-site connectivity

Enhancing the museum experience: Guest Wi-Fi for 3 million annual visitors

Scaling Freightlink: Cloud migration for growth and remote work

Frequently asked questions

Will SD-WAN replace MPLS without store disruption?

How do we keep day-to-day resilience?

How do we prove PCI scope and POS isolation?

Can we open stores cellular-first and add fibre later?

Can you work with our existing ISPs?

Do you work with smaller retail brands?

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Start with an assessment and prove resilience fast

Explore connectivity by sector

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