A trusted partner for always‑on, multi‑site connectivity and growth
SD‑WAN, resilient connectivity, Guest Wi‑Fi and managed IT. Delivered by engineers who monitor and support you round the clock.
Trusted by multi‑site brands across Retail, Hospitality, QSR and Forecourts
Why we exist and where we’re going
We envision every multi‑site brand staying consistently connected without compromise, ready to deliver tomorrow’s customer experiences.
We value curiosity, collaboration and integrity, acting as a human‑first guardian engineer with blueprint‑led onboarding and proactive reliability.
Our mission is to connect, protect and scale multi‑site brands through service‑first managed networking that removes complexity and risk.
Why multi‑site brands choose Evolve
IT and Operations leaders choose Evolve for proven uptime, predictable OPEX and one accountable partner. New stores open on time, audits pass first time and customer experience stays consistent across the estate.
After rollout, a named account manager and service team continue proactive monitoring and reporting.
Led by engineers, accountable to outcomes
Our leadership team embodies excellence, inspiring and leading by example. Their diverse backgrounds and commitment to personal growth drive our company forward. We’re proud to be guided by such skilled individuals.
From our leadership
"Over the years, we’ve grown from a small, passionate team into a global Managed Service Provider helping businesses stay connected, secure, and running smoothly across 12 countries. Our focus today is on delivering reliable solutions, from SD-WAN and Connectivity to Guest Wi-Fi and IT support - built on the same values of innovation and customer care that started it all.
What began with a few people determined to create great Guest Wi-Fi experiences became the foundation for everything we do now. Two decades later, we’ve grown to 140 team members, built a multilingual NOC, expanded our space, and formed hundreds of trusted partnerships along the way. Even after 20 years, we’re still just at the beginning of this incredible journey."
Alan Stephenson-Brown
CEO
Learn from businesses like yours
Powering EG Group's global network: Simplified management across 10 countries
6,000+
sites across 10 countries
Direct data centre integrations for secure multi-site connectivity
250+
Global payment hosts
Prove it fast, without disrupting trading
Evidence at every step. Modernise in parallel, keep queues moving, and scale with confidence.
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Audit
Network audit baseline
We measure current uptime and failover performance, identify compliance gaps, and agree success metrics with you. Then we map the safest path to prove improvements.
- Risk assessment showing impact on revenue and customer experience
- Uptime and failover metrics captured from real sites
- Clear PoC milestones and pass/fail gates with tested rollback
- Compliance scope mapped with clear next steps
- Carrier and connection options evaluated for each site
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Dual-Run PoC
Dual-run Proof of Concept (POC) beside live trading
Prove resilience in parallel. Segmentation, payments, CCTV and Guest Wi‑Fi run safely alongside production.
- Seconds‑level failover validated under real traffic
- Payments continuity and CCTV persistence demonstrated
- Guest Wi‑Fi isolated from EPOS/back‑of‑house to compliance standards
- Iterate policies to lift throughput and reduce drops
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Rollout
Predictable rollout at scale
Blueprints, staged kits and out‑of‑hours cutovers scale what worked in PoC, keeping queues moving and teams focused on customers.
- Wave plans with SLA windows; rollback paths defined
- Day‑one trading protected with LTE/5G interim links
- One SLA across underlay/overlay and field engineering
- Estate‑wide reporting: uptime, MTTR and compliance posture
- In‑house staging and kitting (6,000 sq.ft) to shorten waves and de‑risk cutovers
Milestones of always-on delivery
From first sites to estate-wide rollouts, our story is one of steady engineering, transparent service, and measurable outcomes across multi-site brands.
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Founding focused on Guest Wi‑Fi
Evolve is founded by Jon Shaw to address the gap for reliable, free customer Wi‑Fi.
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In‑house development begins
An internal engineering team starts building the systems and software that support delivery.
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Partnership with Mako Networks
Evolve begins working with Mako Networks, expanding the service offering and operating as an MSP.
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International expansion and 24/7 support
Evolve expands internationally, supported by a multilingual, 24/7 Network Operations Centre.
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IT support capability added
Evolve acquires an IT support business, broadening the managed services offering.
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Team reaches 100 employees
Evolve passes 100 employees as growth accelerates.
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Investment from BGF
BGF invests to support the next stage of scale and capability.
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Scaled operations and facilities
Evolve reaches 140 employees, expands offices and opens a 6,000 sq ft warehouse.
What you can expect from us
Dedicated named account manager
One accountable SLA
Carrier and vendor coordination
Predictable rollout at scale
Proactive monitoring and reporting
Our international reach
We support multi-site brands across 12 countries and 3 continents, giving you centralised control with local breakout and one SLA. Call a local number below or speak to the UK-based Network Operating Centre (NOC) now.
United Kingdom
Ireland
France
Germany
Italy
Netherlands
United States
Canada
Australia
Latest from Evolve
Join the team that keeps brands always on
Work with engineers who put service first and solve real‑world problems together.