Hospitality connectivity that stays online at peak and scales faster across sites

Stabilise tills and check in with dual paths and LTE/5G continuity. Or modernise fast with SD‑WAN policies, GDPR‑clean consent to CRM, and maintenance windows guests never feel.

globe-icon-white 10,000+ sites / 12 countries
shield-32x32 Independently audited security controls
tick-in-box-icon-white UK-based, 24/7/365 monitoring

Trusted by multi‑site brands across Retail, Hospitality, QSR and Forecourts.

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Why venues go offline during maintenance windows, and how to stop it or modernise faster

  • Stabilise: We deploy dual underlays with LTE/5G and secure segmentation so EPOS, PMS and IPTV stay live during works.
  • Modernise: We standardise policies and templates so change lands faster with clear governance and audit evidence.
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Every minute of outage hurts guest experience

84

 min

Average incident duration

Single-path estates during faults or works.

6-

22

 min

Customer tolerance window

Delays hit reviews; queues drive walk-aways.

<

30

%

Carry cash

Card failures convert to lost sales.

Managed outcomes that protect revenue and increase rollout speed

Stabilise tills and portals through faults. Or scale change predictably with templates, evidence and clear gates.

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EPOS isolation

Stabilise tills and portals through faults. Or scale change predictably with templates, evidence and clear gates.

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Compliant Guest Wi‑Fi

Isolate guest traffic with audit logging. Consent‑first portals sync clean data to CRM for CX testing.

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SD-WAN with dual-WAN

Policy‑driven SD‑WAN with dual‑WAN for seconds‑level continuity. Versioned policies enable rapid, low‑risk change.

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Centrally managed change

Out‑of‑hours cutovers validated by the 24/7/365 Network Operations Centre (NOC). Evidence packs for audits and boards. Wave plans to accelerate scale.

Protect EPOS, PMS and IPTV and lay a foundation for faster change

VRF/VLAN micro‑segmentation aligns to PCI DSS 4.0. Stability for EPOS/PMS, clean walls for guest Wi‑Fi, and a reusable template for future rollouts.

  • EPOS/PMS isolation
  • Guest outside CDE
  • IoT segmented
  • Audit-ready evidence
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Centrally managed policies, safe maintenance windows

Dual-WAN redundancy with diverse carriers, LTE/5G tertiary failover for brownouts and fibre works, and out-of-hours cutovers validated by the 24/7/365 NOC. Guests don’t feel the change; your team gets clear accountability.

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Staged rollouts that won’t risk tills

We don’t big-bang. We verify in parallel, prove failover, and only switch when evidence, not optimism, says it’s safe.

  • Continuity Audit

    Baseline uptime, scope and risk

    We capture current uptime, MTTR and failover paths across representative sites, then map segmentation requirements and operational dependencies for OPT, pumps, shop tills, CCTV/ANPR and back-of-house.

    • Estate uptime/MTTR baseline created
    • Security scope & risk heatmap by site
    • IP/dependency inventory (PSP, CCTV/VMS, wet-stock)
    • Draft change-window calendar and success metrics
  • Safe Setup

    Prove the design beside live trading

    We stand up the new design in parallel, no service cutover, so we can observe traffic, validate segmentation and tune policies while stores trade normally.

    • Dual path stood up (often adds LTE/5G)
    • Segmentation for POS/OPT/CCTV observed and tuned
    • Static-IP continuity options validated
    • Zero impact to authorisations or queues
  • Controlled Trial

    Safe slice, real evidence

    A controlled subset of transactions and services (e.g., one OPT lane, a till, CCTV feed) flows through the new path to collect performance and stability evidence before full cutover.

    • Limited OPT/till/CCTV flows on new path
    • Loss/latency/jitter and throughput recorded
    • Contention/QoS tuned for peak periods
    • Rollback plan rehearsed and signed off
  • Failover Tests

    Prove payments and CCTV survive faults

    We inject brownouts and link failures to demonstrate seconds-level failover and service continuity, captured in an evidence pack you can share with stakeholders.

    • Planned fail/restore of each underlay
    • Authorisations complete during faults
    • CCTV/ANPR streams persist through events
    • Evidence pack: timings, graphs, success criteria
  • Success Review

    Decide to scale, using data

    We review results against agreed metrics and confirm gates for scale: performance, stability, secure segmentation and operational readiness.

    • Metrics vs targets (uptime, MTTR, failover)
    • Segmentation & logging verified
    • Site readiness & resourcing confirmed
    • Wave plan and rollback criteria approved
  • Deployment

    After-hours cutovers, predictable waves

    Staged kits, labelled assets and runbooks deliver zero-drama rollouts. Interim LTE/5G remains as the safety net; hypercare follows each wave.

    • Out-of-hours cutovers with on-site validation
    • OPT/pumps, tills and CCTV re-tested post-cutover
    • Interim link retained as failover path
    • Hypercare, reporting and BAU handover

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Frequently asked questions

Start with an assessment and prove resilience fast

Get a hospitality blueprint for pilot venues, Dual-WAN, SD-WAN segmentation and LTE/5G continuity, plus a predictable rollout plan with clear evidence and costs.